Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of High-Converting Landing Pages for AliDropship Plugin (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://landing-page-demo.alidropship.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at email@example.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at firstname.lastname@example.org
These little gems have been a lifesaver for me. I'm not 100% sure what causes my cold fingers at times. Doctors didn't think I had Raynaud's, but I'm not certain yet one way or the other. Last year, only in the winter, I started having weird episodes where my hands and feet would alternate between being hot and cold. Some fingers would be frigid cold, while another finger on the same hand would be red and HOT to the touch. Very odd. I'm only 37 years old, so it feels kinda of bizarre. I do have Fibromyalgia and sometimes my joints, including the ones in my hands, feel stiff as if I have arthritis.
With cold weather, I struggle to use my mouse and keyboard at times due to joint pain in my knuckles and wrist. Using these gloves enables me to use my computer comfortably again and I don’t need to keep taking anti-inflammatories.
These are amazing. If your fingers and/or wrists ache, put these on, and in half an hour, max, your pain will be greatly reduced. I have a friend who sleeps in his, to keep from waking up with stiff hands. When I wear them, I can hand sew for several hours at a time with no ill effects. They are great for when I am surfing the web on my laptop. In my case, I have enormous hands. My hands are as big or bigger than the hands of any man, unless he is an especially big and tall guy. So I got the large, and they fit snugly. They do fit so snugly they reduce my movement a tiny little bit, but they have never been uncomfortable. I am fairly rough in putting them on, taking them off and tossing them aside, and they have held together fine for me.
Great for hand/wrist/finger Arthritis sufferers, post-op and injuries. I had borrowed a glove from a friend and loved it so much, I ordered a pair so I could return hers. I hand wash them. They are durable, comfortable, I like the darker color and the compression is ideal for sore hands/wrists/fingers. (The way they fit, it's a bit difficult to do super fine motor skills. The fingers almost reach to the tips, which can make fine movements a bit harder. They aren't made for that anyway.) They are worth it all. The price is super reasonable. I have tried and been prescribed all sorts of hand orthopedics and these are the best ever!
Love these. I used the size guide and ordered a medium, and they are perfect. I like the longer finger lengths that cover all of my joints. The thumb could be a bit longer. The compression is just right, and is not too tight at my wrist. I was skeptical that these would help, but so glad I ordered them and that I could find them in a nice grey color so they don't look so medical-device like. I do a lot of typing, and my hands will ache at the end of the day. These gloves do make movements more restrictive, and my typing speed does slow slightly, but not having painful aching hands at the end of a day is worth the slower wpm. I've hand washed them several times and lay flat to dry and they still look new. I do take them off to use the restroom (this may be TMI, but I was wondering if I would be able to get them off/on easily). I'm able to remove them easily, and put them back on when I come back to my desk. Even with freshly washed hands (because everyone needs to wash their hands after using the restroom!!), they go on with no problems. My dr. recommended compression gloves for my osteoarthritis.
Oh my goodness...what a difference these have made for my arthritic/trigger finger hands. Just by wearing them during non-work hours, I have noticed tremendous relief. I did not have a need to return to my rheumatologist who recommended them :-) There were a bit tight at first but glad I stayed with my original size as they stretched out a tiny bit and became comfortable - a little pressure actually feels good and they keep my hands warm for good circulation. They are super soft and I cannot say enough about them. Able to wear them while sewing, too. BUY THEM WITH CONFIDENCE.
I have Raynaud's Disease (secondary - came along with Lupus) and even in the summer, my hands are constantly cold. I was getting daily Raynaud's attacks in which I lost almost all blood flow to my hands and they became so cold that they were painful before I bought these gloves. They help so much! They seem to stimulate blood flow enough to keep me from having an attacks. These are great "summer weight" gloves for someone with Raynaud's to wear while just going about their life. I also have joint pain in my fingers from Lupus, and these gloves also help to reduce my pain, although that's not even what I originally bought them for! I attend college classes online, and I have to do a lot of typing and computer work because of that. I always wear these gloves now while I work at my computer, and they make such a difference! Hardly any pain, even after hours of typing! For those wondering about size: When I measured my hand as it says, I was between a size small and medium. Everyone always tells me how small my hands are, but I have chubby fingers, so I was worried the small wouldn't fit. I ordered the small ones anyway. They definitely were tight when I first put them on, but I believe that they're supposed to be tight. If I had gotten the medium, they probably would not have been as effective. I agree with other reviews that they stretch out over a few days to fit your hands perfectly! The material of these gloves is soft and durable. The heather grey color is beautiful, in my opinion, and it makes them slightly more "stylish" than other gloves I've seen, which is nice for a 23 year old girl who has the circulation problems of a much older woman. The finger tips end right at the second joint on my short fingers, and I find this to be the perfect length for typing, using my phone, and other day to day activities.