Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of High-Converting Landing Pages for AliDropship Plugin (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://landing-page-demo.alidropship.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at firstname.lastname@example.org
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at email@example.com
I often shop and rarely take the time to rate products unless they stand out in either direction. These shoes deliver everything they advertise and more. Like many of the reviews indicated, they do hurt a little at first and take some getting use to wearing them. I would recommend socks in the beginning and use intermittently in five minute increments. It probably says that on the directions, but I'm a typical man, so I didn't read those. I now wear them about 20 to 30 minutes per day. In the past, I ran often and abused my feet and now suffer from heel spurs. The shoes have lessened that pain almost to the point of not even noticeable. I feel a strong stress relief after wearing them for just a few minutes. I highly recommend these shoes. Just remember to be patient until you can get use to them.
These are amazing. I just got them today and immediately I had to test them out! Like others have stated; these sandals are a tad uncomfortable in the beginning. I put mine on my bare feet because I can withstand a lot of pain/pressure. It was like immediate relief. I’ve been suffering with plantar fasciitis for a long time and I have to say, the pressure modules really hit the spot. Sure it hurts, but once you get used to them, the easier it is to wear them around for longer than 15 minutes. My feet feel incredible after walking in them for 15-20 minutes. I’ve already done it twice!
Well, the other reviewers were right: These are like torture sandals! But I've been wearing them (with heavy socks) for five minutes or so each day, slowly building up my tolerance, and I'm impressed. (Perhaps the trick is that my feet feel so relieved once they're OFF that I'm conned into thinking my feet are improving? :-) Really, though, I DO think they are helping my circulation. They also, like someone else commented, tend to make me stand up straighter when I walk on them. And yes, they have an odor when you first unpack them, but that goes away quickly. In short, they seem well made, and I'm really glad I bought them. But they are, of course, purely for therapeutic purposes.
I was skeptical when purchasing these sandals. I have tried everything, injections, physical therapy, proprietary pain creams designed by my pediatrist, expensive insoles, new shoes, "special socks," Kinesiology tape, support bands for my arch, braces for my feet. You name it I've tried it. I thought to myself what's another 23 bucks after spending a small fortune trying to get rid of this horrible pain. I wish I would have found these sandals three years ago. I have experienced relief from more than just foot pain, my lower back feels better as well. I work in retail, have for 17 years, and I wish I would have known about how effective these sandals are years ago. Being on your feet for 9-11 hours a day is brutal on your feet. They relieve the tension in the bottom of the foot relaxing the tendons and muscles of the ankle and rest of the leg. It's hard to explain just how effective they are but they do work. Initial use of the sandals can be painful and you may have to work up to wearing them for the directed 15 minutes per day but it's worth it.
I suffer from Plantar fasciitis and have tried creams, night splints,socks shots anything you could think of. I came across these slippers looking for more solutions so I decided to give them a try. I have to be honest they HURT like crazy when they on, but when you take them off it's a relief and am not talking about from wearing the shoe but from the Plantar fasciitis. I have been using them for 2 days so let's see how they work after a few weeks. They are good in my book. Wear it with a thick sock until you have used them for a while that helps with the pokey feeling.
I had done a lot of research on these before I purchased them. When I received them I put them on for 15 minutes and wore them around the house while I did my household chores. I did wear socks with them. The last 5 minutes were a bit painful but I kept them on, just have to get used to them I am sure. The first night I slept better then I have slept in a really long time. I woke up with no knee pain or sciatica and back pain. I could actually get up from a setting position without struggling. I am 71 years old and my knees and back have been giving me a fit for a really long time. My husband was so impressed that he asked me to order him a pair. I truly believe in the health benefits that these offer and all without drugs and/or surgery. I will continue to wear them the recommended 15 minutes per day. I can't say enough positive things about these slippers, have already recommended them to my family and friends.
Love these but... you need to incrementaly ease into them. I do need to cavaet the fact, that I love walking barefoot and as such my 50 year foot soles are thick and tough. Even with that fact, I could wear them a few mintues at a time but can now wear them longer. My opinion, is these spring loaded plastic pressure points sandals are better than my immobile stone sandals. The spring loaded points adjust to my physiology. Another plus is the velcro top adjustment feature. They "look" cheap and plastic-ish, but are tough and functional. I was worried the spring loaded pressure points would pop out but that has not been the case. On a strictly annoying point, the sandal lists the particular functionality of the pressure point which is cool...BUT try explaining to your buddies why the sandal has the words " Anus, Rectum, & Genital..." Not important enough to really care for me, but it may for you.